How-To-Guides

1. How to make a collection

Welcome to Climb.social! It's great to have you on board.

This guide walks you through how to make a Collection.

A Collection is a stream of social media pulled together from the accounts and hashtags of your choosing.


Log in

Log in using the email and password you used to register.
Forgotten you password? Send us your email.


Create a Campaign

Campaigns let you organise your Collections into groups e.g. by brand, client or project.

To make a Collection, first create a Campaign and give it a name.
Click ‘create’ to confirm.


Add a Collection

Once you have created a Campaign, you can add any number of Collections to it.
Click ‘Add a Collection’ and give it a name. Click ‘create’ to confirm.

Note: A Collection is a stream of social media pulled together from the accounts and hashtags of your choosing e.g. @climbsocialuk and #climbsocial


Choose the social content you want to collect

Select your Collection to view the Collection page. From here you can enter specific social profiles (e.g. @climbsocialuk) and hashtags (#climbsocial) and select the social network you wish to collect it from.

To collect the social media you want, first choose your social network. If this is your first attempt, click ‘authorize app’ when prompted to do so.

Collecting from Twitter or Instagram

Pick either a username or hashtag.

Enter your the username from your chosen account, making sure to omit the ‘@’ (if entering a hashtag be sure to omit the '#'). Be more specific by adding an optional hashtag. Click ‘add’.

Collecting from Facebook

Pick ‘username’. In the text field, enter the Facebook page name you wish to collect posts from. E.g. if the page is: facebook.com/climbsocial, simply enter ‘climbsocial’ into the text field.

Click ‘add’.


Automatically approve a social feed

Climb.social allows you to automatically display content from any social feed
you trust.

Simply check ‘Automatically display content from this feed’.

For more instructions on how to moderate, see 'How to approve and reject content'.


Stop collecting content from a feed

Click on the feed you wish to stop collecting content from. Click ‘delete feed’.

Note: Accidentally deleted a feed? Climb.social gives you a few seconds to
click ‘undo’.


How-To-Guides


Need some help? Email or tweet us.


2. How to approve and reject content

Once you have created a collection Climb.social will start to pull in social content. There are a number of ways to moderate this content. This guide explains how to:

  1. Automatically pre-approve content
  2. Manually approve or reject content
  3. Automatically filter all content by naughty words, hashtags and users

1. Automatically approve content

Climb.social allows you to automatically publish content from feeds without needing to manually approve it.

Click on the feed you wish to automatically approve. From the ‘Change this feed’ dialogue box, check ‘Automatically display content from this feed’. Click ‘save’.

2. Manually approve or reject content

To manually approve or reject any content go to the moderation page.
Here Climb.social collects content from all your Collections.

To view content from a specific Collection, social network or state, select from the drop-down filters.

Unless you have set a feed to automatically display (see above), social media can only be published by manually approving.

To manually approve content, simply select it and click ‘approve’.

To reject content, select it and click ‘reject’.

Approve campaign 6.png

To view all approved content, select ‘approved’ from the ‘all states’ drop down.


3. Automatically filter out all content with specific words, hashtags or usernames

To automatically filter out any content that contains profanities, hashtags or usernames that are ‘off message’, click ‘manage filters’.

By default any naughty words (profanities) and duplicate content are filtered out.
To remove these filter, un-tick the check boxes.

To remove specific words or users, start typing.
To confirm, press enter on your keyboard.

To delete any specific filters, hover over it and click the ‘x’ that appears.
Click ‘delete filter’ to confirm.

If you have a large number of entries to add, simply copy and paste them in, Climb.social will organise them.

To exit and save, click ‘done’.


How-To-Guides


Need some help? Email or tweet us.